1. Introduction

Voicecriber ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription service.

2. Information We Collect

2.1 Personal Information

• Email address and account credentials
• Name and contact information
• Payment and billing information
• Usage data and preferences

2.2 Audio/Video Content

• Audio and video files you upload for transcription
• Generated transcripts and related metadata
• Processing logs and error reports

3. How We Use Your Information

• Provide transcription services and improve accuracy
• Process payments and manage subscriptions
• Communicate with you about your account and services
• Analyze usage patterns to improve our platform
• Comply with legal obligations and protect our rights

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, and regular security audits. Your audio/video files are processed securely and deleted after transcription completion unless you choose to store them.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• With trusted service providers who assist in our operations
• In connection with a business transfer or merger

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Export your transcripts and data
• Opt out of marketing communications
• Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: