Terms & Conditions
Last updated: 9/10/2025
1. Agreement to Terms
By accessing and using Voicecriber ("the Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Voicecriber provides AI-powered transcription services for audio and video content. Our Service includes but is not limited to:
- Audio and video file transcription
- YouTube video transcription
- Subscription-based and pay-per-use plans
- User dashboard and account management
3. User Accounts
3.1 Account Creation
You must create an account to use our Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Requirements
- You must be at least 18 years old or have parental consent
- You must provide accurate and complete information
- You must not create multiple accounts to circumvent usage limits
- You are responsible for all content uploaded through your account
4. Acceptable Use
4.1 Permitted Uses
You may use our Service for lawful purposes only, including:
- Transcribing your own audio/video content
- Educational and research purposes
- Business and professional use
- Content creation and media production
4.2 Prohibited Uses
You may not use our Service to:
- Transcribe content without proper authorization
- Upload illegal, harmful, or offensive content
- Attempt to reverse engineer or copy our technology
- Violate any applicable laws or regulations
- Interfere with the proper functioning of the Service
5. Payment and Billing
5.1 Subscription Plans
We offer various subscription plans and pay-per-use options. All fees are charged in advance and are non-refundable except as required by law.
5.2 Token System
Our Service uses a token-based system for pay-per-use transcription. Tokens are consumed based on the length and complexity of your content.
5.3 Refund Policy
We offer a 14-day refund policy for new subscriptions. Refunds for token purchases are generally not available unless there is a technical issue with our Service.
6. Intellectual Property
6.1 Your Content
You retain ownership of all content you upload to our Service. By using our Service, you grant us a limited license to process your content for transcription purposes.
6.2 Our Technology
The Service, including all software, algorithms, and technology, is owned by Voicecriber and protected by intellectual property laws.
7. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.
8. Limitation of Liability
To the maximum extent permitted by law, Voicecriber shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
9. Indemnification
You agree to indemnify and hold harmless Voicecriber from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
10. Termination
We may terminate or suspend your account at any time for violation of these Terms or for any other reason at our discretion. You may terminate your account at any time through your account settings.
11. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration.
12. Changes to Terms
We may modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@voicecriber.com
Company: Voicecriber, Inc.